of 6— Download the Otter.ai app and create an account

What you'll accomplish

By the end of this guide, you'll be automatically transcribing your tour narration with Otter.ai, turning your spoken stories into searchable text. This creates a content library you can mine for blog posts, social media captions, audio guide scripts, and training materials for new guides — without typing a single word.

What you'll need

An Otter.ai account — free plan includes 300 minutes/month of transcription (otter.ai)
Your smartphone with the Otter.ai app installed (iOS and Android)
Permission from your tour guests to record (always ask at the start — most guides say "I'm recording for quality purposes")
Time needed: 15 minutes to set up; recording is automatic during tours
Cost: Free for 300 min/month; paid plan for more

How-To Guide: Use Otter.ai to Transcribe Tours and Build a Content Library

Step 1: Download the Otter.ai app and create an account

Search "Otter.ai" in the App Store or Google Play and install it
Go to otter.ai on your computer and create a free account
Log into the same account in the app
Give the app permission to access your microphone when prompted

What you should see: The Otter home screen with a large microphone button and a list of past transcriptions.

Tools:Otter.ai